Frequently asked questions

  • Do you offer training options for teams?

    Absolutely! Our flexible, online courses allow team members to learn at their own pace while building practical skills they can use right away. It’s a great way to improve overall team performance. We also offer discounts for teams—reach out to us to learn more!

  • How long does it take to complete each course?

    The courses are designed to be flexible, so you can complete them at your own pace. Depending on your schedule, most learners finish each course within 1.5-2 hours, but you can take as much or as little time as needed.

  • Can I revisit the content after completing the course?

    Yes! You’ll have ongoing access to the course materials, so you can revisit the course materials whenever you need a refresher.

  • How do I access the digital certificate?

    Once you’ve completed the course, you’ll receive a digital certificate by email. You can download and share this certificate on professional platforms like LinkedIn.

  • Who are the courses suitable for?

    These courses are ideal for anyone looking to improve their customer service skills, whether you’re a beginner, experienced professional, or a team leader seeking to enhance your team’s performance.

  • What’s your refund policy?

    We are confident in the quality of our courses offer a satisfaction guarantee with full refunds available within the first 14 days if the course doesn’t meet your expectations.


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